DEAL.
Sellers Guide

Viewings —
What to Expect

How viewings work with DEAL., our accompanied viewing service, and how to prepare your home for the best possible impression.

Your Options

Types of Viewing

Agent-Accompanied Viewings

£125 per 2-hour session

A member of the DEAL. team attends your property for a 2-hour window, during which multiple viewings of approximately 15 minutes each can be conducted. We handle everything — greeting buyers, showcasing the property, gathering feedback, and reporting back to you.

  • Frees you up — no need to be home
  • Professional, objective presentation of your property
  • Buyers tend to be more candid with agents than with owners
  • Instant feedback relayed back to you
  • Multiple viewings can be accommodated in one session

Vendor-Conducted Viewings

Included — no additional charge

You show buyers around your own home. This is perfectly fine and many sellers prefer it — especially if you know the property's history, the local area, or want to be there in person. We'll provide guidance on how to prepare and what to expect.

  • No additional cost
  • You know your home better than anyone
  • Great for answering detailed questions about the property
  • Builds a personal connection with prospective buyers

Open House Events

Included within accompanied viewing sessions

An open house is a set time window — typically 1–2 hours — where multiple buyers visit the property together or in quick succession. These create a sense of energy and competition that can work in your favour.

  • Creates natural competition between buyers
  • Efficient — multiple viewers in one slot
  • Generates buzz and urgency
  • Included as part of an accompanied viewing booking
Accompanied Viewing Service

2-Hour Session — £125

Multiple viewings (approx. 15 mins each). Open house events included.

Add to Your Package
Preparation

How to Prepare Your Home

Small things make a big difference. Here's how to give your property the best chance of making a strong impression.

First Impressions Count

Tidy the garden, clean the front door, and ensure the entrance is welcoming. Buyers form an opinion within seconds of arriving.

Declutter & Depersonalise

Clear worktops, tidy away personal items, and create a sense of space. Buyers want to imagine themselves living there — not feel like they're intruding.

Light & Temperature

Open blinds and curtains to let in natural light. Ensure the property is at a comfortable temperature — warm in winter, cool in summer.

Smells Matter

Avoid strong cooking smells or pet odours before a viewing. Fresh air, subtle cleaning products, or fresh flowers can make a real difference.

Don't Over-Sell

If you're conducting the viewing yourself, be friendly and informative — but let the property speak for itself. Don't hover or rush buyers from room to room.

Be Ready to Answer Questions

Think in advance about typical questions: broadband speed, council tax band, boiler age, any planning history, and what's included in the sale.

Try to Vacate (If Possible)

If your agent is conducting the viewing, it's often better for you to step out. Buyers are more relaxed and candid when the owner isn't present.

Second Viewings Are a Good Sign

If a buyer asks for a second viewing — it's a strong indication of serious interest. Be as flexible as possible with their availability.

For Buyers

What to Look for on a Viewing

We always recommend viewing a property more than once before making an offer. The first viewing is often about your gut feeling — does it feel right? The second and third visits are where you examine the detail and start thinking practically.

Try to view at different times of day — a property can feel very different at night or during rush hour
Look beyond the décor — imagine the space without the vendor's belongings
Use all your senses — damp can often be smelled before it's seen
Check behind any locked doors and ensure all rooms are as shown on the floorplan
Test taps, radiators, and check the boiler age
Ask about council tax band, broadband, and what's included in the sale
If there's a garden, clarify who owns and maintains it
Consider the neighbourhood — parking, noise, neighbours, local amenities

Frequently Asked Questions

Ready to Get Your Property on the Market?

Book your free valuation and we'll talk you through everything — including whether accompanied viewings are right for your sale.

Book Your Free Valuation